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By Ben Hanuka, Law Works This article was originally published in The Lawyer’s Daily as a two-part series on January 22 and 26, 2021. The assistance of Anthony Pugh, associate at Law Works PC, in writing this article is acknowledged with thanks. System-wide changes in franchising are more prevalent these days, as Covid is changing operational needs and consumer behaviour. Franchisors may be considering system changes, some relatively minor while others significant, affecting the business model.
In this short introductory video, Ben Hanuka discusses a franchise operating manual, the contents of the manual, and potential friction between the...
This article, written by Ben Hanuka, was originally published in The Lawyer’s Daily on November 13, 2019, under the same title.