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Hotels and Accommodations

Legal consultation, advice & representation to meet the unique challenges of the Hotel & Accommodation industry

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In the hotel and accommodation industry,
franchise and commercial disputes frequently
come up in the following areas:

  • Requirement to renovate and upgrade the premises (PIP)
  • Non-compliance with system standards and quality standards inspections
  • COVID-related delays in renovation and construction
  • Alleged bad faith in the termination of hotel franchise agreements
  • Liquidated damages as a result of termination
  • Disputes about what law of which jurisdiction applies (jurisdictional disputes and conflicts of law)

Who We Help

We advise franchisors and franchisees, including master franchisees, multi-unit franchisees and area developers, about their rights and obligations. We provide representation as litigation and arbitration counsel in franchise and commercial disputes involving court litigation, private arbitration and mediation.


How We Help

We have extensive litigation experience in common areas where
disputes typically come up, including, but not limited to:

  • Territory disputes
  • Facility upgrades and renovations
  • Construction delays
  • Resales
  • Changes to the franchise system
  • Designated suppliers
  • Approved products
  • Sharing of rebates and discounts from suppliers
  • Liquidated damages as a result of termination
  • Adherence to the operating manual
  • De-identification
  • Customer satisfaction surveys
  • And more.

Additional Hotel & Accommodation Franchise Law Services

We also provide representation in hotel and accommodation franchise negotiations, and franchise sales and transfers, including, among others, drafting:

  • Franchise Disclosure Documents
  • Franchise Agreements
  • Master Franchise Agreements
Copy of DSC03552-A

Related Resources

  • Franchisee|
  • Franchisor|

The Canadian Duty of Good Faith in Hotel Renovations Disputes Post-Pandemic

This article, written by Ben Hanuka, originally appeared in the December 2022, issue of Hotel Business Review. By Ben Hanuka, Law Works PC (Toronto)/Law Works LC (Vancouver)*...

Ben Hanuka Principal of Law Works PC (Ontario), Ben Hanuka PC (Alberta) and Law Works LC (British Columbia)

  • Franchisee|
  • Franchisor|
  • Lawyer|

Conflicts Between Franchise Agreements and Operating Manuals: A Canadian Perspective

The vast majority of franchise systems, including hotel systems, depend on operating standards, procedures and policies. These requirements are typically contained in a franchise operating manual that...

Ben Hanuka Principal of Law Works PC (Ontario), Ben Hanuka PC (Alberta) and Law Works LC (British Columbia)

  • Franchisor|
  • Lawyer|

Do You Understand the Scope of Hotel Franchise Agreements?

By: Ben Hanuka, Law Works This article was originally published in Hotelier on January 13, 2015.  It’s difficult enough to understand the legalese on a franchise agreement,...

Ben Hanuka Principal of Law Works PC (Ontario), Ben Hanuka PC (Alberta) and Law Works LC (British Columbia)